Support

How can we help?

Pick a category below, browse common questions, or send us a support request. For anything urgent, email support@blackdata.info.

LeafIQ Support

Plant scans, diagnoses, and care.

NestPilot AI Support

Profiles, messaging, and copilot.

FishIQ Support

Identification, catch log, tips.

Billing & Subscriptions

Plans, renewals, and refunds.

Account Help

Sign-in, profile, and deletion.

Privacy & Data Requests

Access, export, and deletion.
FAQ

Common questions

You can request account deletion any time from within the app's settings or via our Data Deletion Request page. We aim to process valid requests within 30 days unless a different period is required by law.
Subscriptions are managed through the relevant app store (Apple App Store or Google Play) or payment provider. You can view, change, or cancel your subscription in your store account settings.
Use our Data Deletion & Requests page to request a copy or deletion of your data, or email support@blackdata.info.
Send a request using the form below, or email support@blackdata.info. We'll respond by email as soon as we can.
No. AI-generated results may be inaccurate. They are provided for information only — please verify important information before acting on it.
No. BlackData AI apps are not a substitute for professional advice. Users should consult qualified professionals for legal, medical, financial, or emergency decisions.

Disclaimer: AI-generated results may be inaccurate. Users should verify important information and consult qualified professionals when needed.

Submit a request

Send a support request

Tell us what's going on and we'll get back to you by email.

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For privacy and data deletion specifically, you can also use the Data Deletion page.